Simple Maintenance Plans. Clear Support Options.
We offer structured maintenance and support plans to keep your existing websites and web apps secure and performant. For new builds and custom integrations, we provide transparent project-based pricing.
Standard Maintenance Plans
Secure your site with proactive updates, backups, and support. Choose the tier that matches your business activity level.
Essential Care
Best for personal blogs or low-traffic brochures that need basic safety.
- Weekly plugin & core updates
- Daily cloud backups
- 24/7 Uptime monitoring
- Standard email support (48h response)
Growth Care
Ideal for small businesses needing faster support and regular security checks.
- Daily plugin & core updates
- Daily cloud backups + restore tests
- Monthly security scans
- Faster email support (24h response)
- 30 mins of content edits / month
Priority Care
Designed for e-commerce or critical web apps requiring priority attention.
- Real-time update monitoring
- Off-site backups (hourly option)
- Performance & database audits
- Priority support (4-8h response)
- 1 hour of development / month
What’s Included in Each Maintenance Plan
| Feature | Essential | Growth | Priority |
|---|---|---|---|
| Core Software Updates | Weekly | Daily | Real-time / Managed |
| Cloud Backups | Daily (7-day retention) | Daily (30-day retention) | Hourly (Off-site) |
| Uptime Monitoring | Included | Included | Advanced (1-min check) |
| Security Scans | Quarterly | Monthly | Weekly |
| Performance Reviews | Add-on | Quarterly | Monthly |
| Content/Layout Edits | Add-on ($) | 30 mins / mo | 1 hour / mo |
| Support Response Target | Standard (48h) | Faster (24h) | Priority (4-8h) |
This is a summary. Your proposal will include a plan tailored to your specific site and needs.
One-Time Services & Custom Project Pricing
One-Time Services
Custom Projects
We don’t sell cookie-cutter solutions. Websites, web applications, and API integrations are priced after a thorough Discovery & Planning phase. Most engagements are structured as fixed-fee or phased projects to ensure predictable budgets.
Pricing factors include:
- Technical complexity & data structure
- Third-party API integrations required
- Timeline urgency & scope constraints
- Risk & compliance requirements
How We Estimate Projects & Plans
We believe pricing should be transparent, not a black box. We take the time to understand your specific needs before putting a number on paper, ensuring there are no surprise invoices later.
Initial Call
We discuss your goals, your current setup, and any budget or timeline constraints. This helps us determine if we are the right fit for each other.
Review & Scoping
We review your existing codebase or integrations to identify risks. For new builds, we map out the necessary features and architecture.
Written Proposal
We provide a detailed document outlining the exact scope, pricing model (fixed vs. retainer), timelines, and key assumptions.
Adjust & Confirm
We review the proposal together, make adjustments if priorities shift, and finalize the agreement only when you are comfortable.
What you’ll always see in a proposal
- Clear definition of scope
- Transparent pricing structure
- Defined payment schedule
- Technical assumptions
- What is explicitly out of scope
Pricing FAQ
Our standard maintenance plan prices are fixed month-to-month. If we ever need to adjust pricing due to increased infrastructure costs, we provide current clients with at least 60 days' notice. Your rate is locked in for the duration of any prepaid annual agreement.
The listed prices cover typical marketing sites and standard e-commerce setups. If you have a highly complex web application with custom APIs or massive database requirements, we will provide a custom quote for a 'Priority+' plan that reflects the additional resources needed.
Yes, absolutely. You can upgrade instantly if you need faster support for a busy season. Downgrades take effect at the start of your next billing cycle. Just let us know via email or ticket.
Yes. If you choose to pay annually instead of monthly, we offer a discount equivalent to 2 months free (you pay for 10 months and get 12).
For custom projects, we typically require a deposit (usually 50% or 40%) to schedule the work, with the remaining balance due upon completion or divided into milestones for larger builds. Maintenance plans are billed automatically at the start of each month.
If you need a new feature or design change that exceeds the small edits included in your plan, we will provide a fixed-fee quote or offer hourly billing at a discounted client rate. We never bill for extra work without your prior approval.
Tell Us What You Need, We’ll Suggest a Plan.
Describe your website, app, or integration needs and your comfort level with uptime and risk. We will recommend the maintenance tier that fits your business, or outline a custom project scope if required.