Last Updated: December 12, 2025

Acceptable Use Policy

This Acceptable Use Policy (“AUP”) describes the rules that apply to your access to and use of the website at https://alisonprime.co (the “Site”) and any services, consulting, development, maintenance, support, or related offerings provided by Alison Prime LLC (“Alison Prime”, “we”, “us”, or “our”) (collectively, the “Services”).

This AUP is designed to protect:

• our clients and their customers,
• our infrastructure and partners (including hosting providers and payment processors), and
• the wider online ecosystem.

By using the Site or Services, you agree to comply with this AUP in addition to our Terms of Service and any applicable Service Agreement. If you do not agree, you must not use the Site or Services.

If we believe you have violated this AUP, we may take action as described in Section 10, including suspension or termination of Services.

1. Who We Are

Alison Prime LLC is a web and software development studio focused on websites, web applications, integrations, and ongoing maintenance and support.

2. Scope of This AUP

This AUP applies to:

• Your use of our Site and any content, forms, or interactive features on it.
• Your use of our Services, including any hosting, code, configurations, or infrastructure that we set up, maintain, or manage for your project.
• Any systems, tools, or environments that we access or manage on your behalf as part of our Services, to the extent our involvement or credentials are used.

You are responsible for ensuring that your own users, staff, contractors, and anyone else who accesses your systems under your control also act consistently with this AUP.

3. General Conduct Expectations

You must use the Site and Services in a lawful, responsible, and reasonable way. In particular, you must not:

• Use the Site or Services in any manner that violates applicable laws or regulations (local, national, or international).
• Use the Site or Services to harm or attempt to harm others, including by harassment, abuse, or intimidation.
• Interfere with or disrupt the integrity or performance of any systems, networks, or third-party services.
• Misrepresent your identity, your affiliation with any person or entity, or the nature of your project, including when communicating with us, our partners, or payment providers.

We expect clients to operate in good faith, with transparent communication and respectful use of resources.

4. Prohibited Content and Activities

You may not use the Site or Services to create, host, promote, support, or otherwise facilitate content or activities that fall into any of the categories below.

4.1 Illegal, Harmful, or Abusive Activities

You must not use the Site or Services for:

• Any illegal activity under applicable law, including fraud, money laundering, or terrorist financing.
• Activities that promote or facilitate violence, terrorism, or serious harm to individuals or groups.
• Harassment, bullying, threats, stalking, or the targeting of individuals or groups with hateful or abusive conduct.
• The distribution of malware, viruses, trojans, or other harmful code or materials.
• Doxxing or unauthorized sharing of private or sensitive information about others.

4.2 Intellectual Property and Privacy Violations

You must not:

• Infringe or misappropriate the intellectual property rights of others, including copyrights, trademarks, patents, or trade secrets.
• Use content (text, images, code, media) without proper authorization or license.
• Violate privacy rights, including by collecting, storing, or processing personal data in violation of applicable data protection laws, or without providing appropriate notices and obtaining necessary consents.

4.3 Discriminatory or Hateful Content

You must not use the Site or Services to create, host, or promote content that:

• Incites hatred or violence against individuals or groups based on characteristics such as race, ethnicity, nationality, religion, disability, gender, gender identity, or sexual orientation.
• Advocates for the exclusion or segregation of groups in a way that is abusive, harassing, or discriminatory.

4.4 Sexual, Exploitative, or Highly Sensitive Content

You must not:

• Use the Site or Services for sexually explicit content, pornography, or services that primarily exist to provide such content.
• Promote, depict, or facilitate exploitation, including exploitation of minors or vulnerable individuals.
• Use the Site or Services for content that would reasonably be considered extremely graphic, exploitative, or highly sensitive.

4.5 High-Risk Financial and Regulated Activities

Without our prior written consent and subject to any additional legal or compliance requirements, you must not use the Site or Services to operate or promote:

• Unlicensed financial services, including unregistered investment schemes, securities, or lending platforms.
• Unlicensed or non-compliant money services, including money transmission, currency exchange, or certain crypto-asset activities.
• Illegal gambling, betting, or lotteries.
• Activities that breach card network rules, payment provider policies, or sanctions regimes.

We reserve the right to decline or discontinue Services for projects that, in our judgment, raise unacceptable regulatory or financial crime risks.

4.6 Spam, Unsolicited Messages, and Misleading Practices

You must not use the Site or Services for:

• Sending unsolicited bulk messages (spam), whether via email, messaging platforms, or other channels.
• Harvesting or scraping email addresses or other contact details for bulk messaging or spam.
• Misleading or deceptive practices, including fake reviews, dishonest claims, or misrepresentation of affiliation or endorsements.

4.7 Security Violations

You must not:

• Attempt to probe, scan, or test the vulnerability of any system or network without explicit permission.
• Attempt to bypass or defeat security measures, authentication mechanisms, or access controls.
• Access accounts, systems, or data that do not belong to you without proper authorization.
• Interfere with or disrupt the normal functioning of any system or network, including through denial-of-service attacks or excessive traffic.

If you discover a security issue related to systems we manage, we encourage responsible disclosure by contacting us promptly at support@alisonprime.com.

4.8 Misuse of Resources and Automation

You must not use the Site or Services in a way that:

• Consumes excessive system resources (such as bandwidth, storage, or processing) in a manner that disrupts others.
• Abuses automation, bots, or scripts to scrape, overload, or otherwise misuse the Site or Services.
• Circumvents technical limitations, rate limits, or usage rules we or our partners may impose.

We may implement technical controls (such as rate limiting, throttling, or blocking) to protect performance and security.

5. Responsibilities When We Manage or Access Your Systems

When we provide Services that involve managing, configuring, or accessing your systems (such as hosting accounts, CMS, custom apps, or integrations):

• You are responsible for ensuring that your underlying use of those systems is lawful and compliant with this AUP.
• You must not ask or instruct us to implement configurations, integrations, or automations that would violate this AUP, payment provider rules, or applicable law.
• You must maintain your own internal policies and controls regarding end users, content, data, and access.

If we determine that your requested use of the Services would breach this AUP, we may decline or limit that work and will normally explain our concerns where we are able to do so.

6. Data Protection and Confidentiality

You must handle personal data and confidential information responsibly and in compliance with applicable laws.

In particular, you must not:

• Use the Site or Services to store or transmit highly sensitive personal data (such as government ID numbers, full payment card data, or health records) unless this has been explicitly agreed in writing and appropriate safeguards are in place.
• Share access credentials or security tokens with unauthorized individuals.
• Use our Services to bypass or ignore your own legal obligations around privacy, data protection, or confidentiality.

Our own commitments to data protection and confidentiality are described in our Privacy Policy, Terms of Service, and any applicable Data Processing Addendum.

7. Third-Party Services and Partners

Our Services often rely on third-party providers (such as hosting, analytics, email, or payment services). You agree that:

• You will comply with the applicable terms and acceptable use policies of those third-party providers.
• You will not ask us to configure or use such third-party services in a way that violates their policies or applicable law.
• If a third-party provider raises concerns or complaints about your use, we may need to limit or adjust the Services we provide to you.

Breaches of third-party acceptable use policies can result in suspension or termination by those providers, which may impact our ability to continue delivering Services.

8. Reporting Violations

If you believe that someone is using our Site or Services in a way that violates this AUP, or if you discover a security or abuse issue, please contact us at:

Please include as much detail as possible, such as:

• The nature of the issue,
• Relevant URLs, screenshots, logs, or message samples (if appropriate and lawful), and
• Your contact information for follow-up.

We will review reports in good faith and take appropriate action where needed.

9. Cooperation and Investigation

You agree to reasonably cooperate with us in:

• Investigating suspected violations of this AUP,
• Addressing security or abuse issues related to your use of the Site or Services, and
• Implementing corrective measures when necessary.

We may log and review activity (in accordance with our Privacy Policy and applicable law) to ensure the security and proper functioning of the Site and Services.

10. Enforcement, Suspension, and Termination

If we reasonably believe that your use of the Site or Services violates this AUP, our Terms of Service, applicable law, or the terms of our third-party providers, we may, with or without notice:

• Request that you immediately remedy the issue,
• Temporarily limit, suspend, or restrict certain features or access,
• Remove or disable access to specific content, configurations, or integrations,
• Terminate some or all Services provided to you, and/or
• Report suspected illegal activity to relevant authorities or affected third parties, where appropriate.

We will generally seek to act proportionately, focusing on the least disruptive steps that effectively address the issue, but we are not obligated to continue providing Services where ongoing use would pose legal, security, reputational, or compliance risks.

Suspension or termination under this AUP does not relieve you of your obligation to pay any fees owed for services already performed or committed as described in your Service Agreement, except where otherwise required by law.

11. Relationship to Other Terms

This AUP is part of and incorporated into our Terms of Service and may also be referenced in Service Agreements or other documents.

If there is a conflict between this AUP and a Service Agreement, the Service Agreement will generally prevail with respect to the specific project, provided that it does not require us to violate applicable law, payment provider policies, or the essential principles of this AUP.

12. Changes to This Acceptable Use Policy

We may update this AUP from time to time to reflect:

• Changes in our Services,
• Evolving legal or regulatory requirements,
• Updated standards from payment providers, hosting partners, or other third parties, or
• New or emerging security and abuse trends.

When we make material changes, we will update the “Last Updated” date at the top of this page. In some cases, we may also provide additional notice on the Site or via email where appropriate.

Your continued use of the Site or Services after an updated AUP becomes effective constitutes your acceptance of the changes. If you do not agree with the updated AUP, you should stop using the Site and Services and contact us with any concerns.

13. Contact Us

If you have any questions about this Acceptable Use Policy, you can contact us at:

We appreciate your cooperation in helping keep our Services safe, lawful, and reliable for everyone.

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