We connect your website, CRM, email, analytics, and operations tools—securely, reliably, and with documentation.
We bridge the gap between isolated software tools to create a unified data flow.
Sync orders, inventory, and customer profiles between your store and back-office tools.
Automatically capture leads from web forms and enrich contact data.
Trigger personalized email sequences based on user behavior or purchase history.
Centralize customer tickets and create unified user profiles for support agents.
Send custom events and conversion data to your tracking dashboards.
Backup form entries or order data into organized rows for operational review.
Automate calendar invites and reminders based on purchase or inquiry status.
Connect proprietary legacy systems to modern web interfaces.
Important Note: We do not provide money transmission services or handle customer funds directly. All payment-related automations are strictly for notification and reporting purposes.
We help you choose the right approach based on your budget, volume, and complexity.
Best for: Rapid prototyping, standard workflows (Zapier/Make), and connecting popular SaaS tools without servers.
The UpsideBest for: High-volume data, complex logic that Zapier can't handle, or proprietary internal software.
The UpsideAPIs fail. Servers timeout. We build defensive integrations that handle errors gracefully so your data never gets lost in the void.
Centralized logs for every API call, allowing us to trace errors instantly.
Automatic retries for failed requests, preventing duplicate data entries.
Smart queuing to respect API limits and prevent service bans.
Proactive alerts sent to admin teams if a critical sync fails repeatedly.
Version control for automation workflows to quickly revert bad updates.
Clear guides on how the integration works, not just "magic code."
Integrations are powerful, but they shouldn't create vulnerabilities. We lock down your data pipeline with strict protocols.
We request only the specific permissions needed (e.g., "Read Only" vs "Full Admin") to minimize risk.
API keys and OAuth tokens are stored using industry-standard encryption, never hardcoded in scripts.
Clear protocols to instantly rotate keys or revoke access if a third-party tool is compromised.
Where supported, we enable detailed activity logging to track exactly what data is being synced and when.
All new automations are rigorously tested in a sandbox environment before touching live production data.
Answers to common questions about connecting your systems.
We support nearly any tool with a REST or GraphQL API. We commonly work with Zapier, Make, Salesforce, HubSpot, WordPress, Shopify, Stripe, Google Workspace, and AirTable, but custom connections are our specialty.
Yes. This is one of our most frequent requests. We can sync new orders, customer profiles, and lead forms directly into your CRM (like Zoho or HubSpot) in real-time, tagging them based on purchase history.
Our workflows include error handling logic. If an API times out or fails, the system is designed to retry the request automatically. If it fails repeatedly, we receive an alert to investigate manually so no data is lost.
We build queuing systems into our integrations. If your data volume exceeds the API's limit (e.g., 100 requests per minute), our code "throttles" the requests, processing them in batches to stay compliant.
You do. We transfer ownership of all Zapier/Make accounts and custom code repositories to you upon project completion. We believe you should never be locked out of your own infrastructure.
Yes. We offer maintenance retainers that include proactive monitoring of your API connections. If an API changes (e.g., a version update breaks a connection), we are on standby to fix it immediately.