Security-Conscious by Design.
Security isn't an afterthought—it's the foundation. We employ a secure-by-default approach for every project, prioritizing least-privilege access, automated backups, strict change management, and the responsible handling of your credentials.
Practical Security Principles We Follow
We don't rely on buzzwords. We rely on standard, proven practices to keep your data and infrastructure safe.
Least-Privilege Access
We grant users and systems only the specific permissions they need to perform their task, and we revoke access immediately when it is no longer required.
Staging Before Production
We never push changes straight to a live environment. Updates are tested in a staging environment first to prevent downtime and catch bugs early.
Backups & Recovery Plans
Automated backups are non-negotiable. More importantly, we periodically verify that we can actually restore from them quickly if disaster strikes.
Documented Changes
We avoid "cowboy coding." Key infrastructure changes and updates are captured in notes, tickets, or commit messages so there is always a trail.
Secure Credential Handling
We use enterprise-grade password managers and secure sharing protocols. We never email raw passwords or store API secrets in plain text.
Monitoring & Logging
We implement basic uptime monitoring and error logging on all projects so we are alerted to issues before your customers report them.
How We Handle Access & Credentials
We treat your credentials with the same care we treat our own banking details. Here is how we manage access throughout a project.
Our Access Practices
- Least-Privilege: We request only the permissions necessary for the specific task at hand.
- Environment Isolation: We use separate accounts for development, staging, and production environments where possible.
- Role-Based Access: We utilize role-based controls (RBAC) whenever the platform supports it.
- Secure Sharing: Secrets are shared via encrypted, self-destructing links—never via plain email.
- Revocation: We proactively ask you to revoke our access immediately upon project completion.
What We Ask From You
- Dedicated Accounts: Please provide a unique login for our team rather than sharing a generic "admin" password.
- Strong Policies: Maintain strong password requirements on your internal accounts to protect the system.
- Team Updates: Inform us immediately when your team members join or leave so we can update access lists.
- Timely Approvals: Approve access requests promptly to avoid blocking development progress.
Best Practice: We strongly encourage the use of password managers (like 1Password or Bitwarden) and Multi-Factor Authentication (MFA) wherever supported. You should always retain full ownership of your accounts—we are guests in your infrastructure.
Backups, Recovery, and Uptime Awareness.
Data loss can happen, whether through human error or malicious action. We approach backups defensively, assuming that things will go wrong at some point. We leverage platform-native backup tools (like those in AWS, DigitalOcean, or WPEngine) and ensure backup locations are documented and accessible.
- Automated daily backups with retention policies.
- Off-site storage for critical data redundancy.
- Periodic restore tests for retainer clients to ensure data integrity.
Recovery isn't just about having the files; it's about the speed of restoration. We plan for recovery by maintaining a "known good state" in our code repositories and using staging environments to test rollbacks before applying them to production.
- Version-controlled code for instant revert capability.
- Staging environments to validate fixes safely.
- Clear documentation on recovery procedures.
While 100% uptime is impossible for any provider to guarantee, we strive for high availability through realistic monitoring. We configure alerts for downtime and critical errors so we can respond proactively, rather than waiting for a customer complaint.
Automated, daily snapshots stored securely off-site.
Tested plans to restore data & code to a stable state.
Uptime alerts & error logging to catch issues fast.
Safer Changes Through Staging & Change Management
We prefer to avoid surprises in production. By isolating changes in a staging environment first, we catch conflicts and bugs before your customers do. This disciplined approach ensures stability even as your platform evolves.
Plan Change
We document the requirement and scope the technical approach. We identify which files, plugins, or configurations need to be altered.
Staging Impl.
We implement the change on a separate staging environment (a clone of production) to ensure it doesn't break existing features.
Test & Validate
We run deployment checklists and verify the fix works as intended across devices. We also check for regression issues.
Deploy & Monitor
Once validated, we push to production during low-traffic windows, keeping a clear rollback option ready if alerts trigger.
Data & Privacy Awareness
We are a development studio, not a data broker. We do not sell, trade, or monetize client or end-user data. Our business model is based entirely on the services we provide—designing, building, and maintaining your digital infrastructure—never on the information that flows through it.
Our goal is to minimize the amount of sensitive data we handle directly. We focus on configuring the systems and tools you choose (such as your CRM, database, or analytics provider) so that you retain full ownership and control. We aim to design architectures where data flows securely to your storage, rather than lingering on intermediate devices.
- We do not sell or broker data.
- We adhere to strict confidentiality regarding user data.
- We prioritize using sanitized (dummy) data in staging environments.
- We follow your specific compliance requirements and agreements.
In specific scenarios where access to production data is necessary—such as a complex database migration or debugging a critical live issue—we treat that data as strictly confidential. Access is limited to the specific personnel resolving the issue and is revoked once the task is complete.
Security FAQ
Yes. We routinely sign NDAs and specific security addendums for our clients. We understand the importance of protecting your intellectual property and internal data protocols.
We prefer to use dedicated user accounts created by your team (e.g., "dev@yourcompany.com") rather than sharing generic logins. We store these credentials in an encrypted password manager.
Absolutely. We are happy to follow your internal security checklists, participate in security reviews, and align our deployment processes with your organization's compliance standards.
If we discover a vulnerability or breach, we follow a responsible disclosure process: we secure the immediate vector if possible, notify your primary contact immediately, and provide a remediation plan.
We are developers, not a specialized penetration testing firm. However, we build with security best practices in mind and can coordinate with third-party security auditors to implement their findings.
We are flexible. If you require specific VPN usage, hardware keys (YubiKey), or specific audit logging, please let us know during the discovery phase so we can accommodate your workflow.
Need to discuss security for your project?
Share your specific requirements or loop in your security team. We are happy to answer detailed questions about our protocols.